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FAQ - Online Bill Pay

Question: Where can I find my account number?
Answer: Your account number is located at the top of your statement. (Example 1204XXXXXX)

Question: Where can I find my other outstanding bills with Rex Hospital?
Answer: Every visit to Rex has a unique account number. You can call our toll free number at 866-687-7674 and speak with a Customer Service Representative.

Question: I have a payment plan with Rex. Can I make more than one payment on my account balance and skip next month's payment?
Answer: You must make a payment every month on your account. You can make an additional payment to reduce the balance on your account with no penalty.

Question: What other ways can I pay my account?
Answer: You may call our Customer Service Representative at 866-687-7674 or you may email us at rexbilling@rexhealth.com . If you wish to mail a check, the address is: Rex Healthcare, PO Box 71058, Charlotte, NC 28272-1058. Please include your account number with your payment.

Question: What credit cards do you accept?
Answer: VISA, MASTERCARD & DISCOVER

Question: Who should I contact if I want to set up a payment plan?
Answer: You may call our Customer Service Representative at 866-687-7674.

Question: Can I pay my Rex Physician bill online?
Answer: Not at this time. Please refer to your most recent physician office statement for the Customer Service number.