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Obtaining Patient Condition Reports

In accordance with HIPAA (Health Insurance Portability and Accountability Act) guidelines, which protect the privacy of our patients, Rex Healthcare will release a one-word condition report; good, fair, serious, critical or deceased. The reporter's query must include the patient's correct name.

There are exceptions, where patient information cannot be released. Under federal patient privacy rules (HIPAA), patients have the right to "opt out" and block release of this information. When a patient "opts out," no information can be released about that patient nor can it be acknowledged that the person is a patient at Rex Hospital or any Rex Healthcare facility.

From 8 a.m.-5 p.m. Monday through Friday, reporters may call (919) 784-4467 to request a condition report. At other times, call the hospital's switchboard at (919) 784-3100, identify yourself as a member of the news media and tell the operator you would like to know a patient's condition. The operator will connect you with a marketing and public relations representative to assist you.

Patient Condition Definitions:

- Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.

- Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.

- Vital signs may be unstable and are not within normal limits. Patient is acutely ill. Indicators are questionable.

- Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.

Source: American Hospital Association