Services & Amenities

At UNC REX Healthcare, we strive to provide our patients and visitors with a positive and comfortable experience. Not only will you receive excellent care, but you will have access to a number of services and amenities designed to enhance your stay. These amenities include communication items (phones, internet, television, newspapers) and dining/meal service.

We also have an on-site pharmacy to fill your post-hospital prescriptions.


For your convenience, ATMs are located:

  • Adjacent to the Patient Tower entrance
  • On the first floor, in the cafeteria

Mail and Flower Delivery

Mail Delivery

UNC REX volunteers deliver mail and packages to patients Monday-Friday. If a patient has been discharged, all mail will be forwarded to the patient's home address.

If you wish to mail a letter or package during your visit to the hospital, you may do so via the U.S. mailboxes located in front of the Patient Tower entrance. For a small fee, you can also send packages while you are a patient.

For questions about mail delivery at UNC REX, contact 919-784-3165.

For questions about packages, contact 919-784-3100 ext. 2070.

Flower Delivery

UNC REX volunteers deliver flowers to patients Monday-Friday after 2 pm. If a patient has been discharged, flowers are returned to the florist for home delivery.

Flowers are not delivered to patients in Critical Care units.

Flower arrangements can be ordered for patients from the Korner Gift Shop by calling 919-784-2138.

For questions about floral deliveries, contact 919-784-3165.


Interpreters are available for patients with limited English proficiency and for those who are hearing-impaired.

If you need an interpreter, please notify staff.

Lost and Found

If you accidentally misplace any personal items during your stay, please check the nurses station closest to your room first.

If items have not been returned to the nurses station, you may contact REX Protective Services at 919-784-3333.

Tobacco-Free Campus

UNC REX cares about the health of our visitors, patients and co-workers. That is why we have eliminated all smoking areas and made all Rex Healthcare locations tobacco-free both inside and out.

For FREE expert counseling to help quit smoking, contact the North Carolina Quit Line at 800-QUIT-NOW.

Waiting Areas

Special waiting rooms are available for friends and family members of patients having surgery or in critical care.

The main waiting area is located near the Patient Tower lobby and is comfortably furnished and near telephones, an eating area, the gift shop and physicians' conference rooms.

Other areas of UNC REX, such as Same-Day Surgery, the Emergency Department, Radiology and the REX Family Birth Center, have comfortable waiting areas with telephones nearby.

Patient Stories


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