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Common Questions

Do I need an appointment?

Most laboratory testing does not require that you make an appointment. Generally if an appointment is necessary, your physician's office will call and make one for you.

Examples of tests that do require an appointment are:

  • 2 or 3 Hour Glucose Tolerance Tests
  • Sweat Chloride Tests
  • Cortisol Stimulation
  • H. Pylori Breath Test

All testing requires an order from your physician.

Do I need to be fasting?

Tests that are affected by your diet such as blood sugar or lipids (Triglyceride, Cholesterol) generally require that you have nothing to eat or drink after midnight of the night prior to the morning of having your blood drawn.

It is usually allowable for you take any prescription medications with a small amount of water. Usually your physician's office will let you know if you need to be fasting or if any other special preparations need to be made for any of your testing.

If you are not sure, please check with your physician's office.

Where do I go to get my blood drawn?

The following locations have regular hours for outpatient blood collection. Certain tests can only be collected at one location. Please check with your doctor or phone us at (919) 784-6000 if you are unsure where to go. You can drop off specimens at any of these locations during business hours.

   

Location

Outpatient Service Hours

Rex Hospital Laboratory
4420 Lake Boone Trail, Raleigh

7 a.m. to 7 p.m. Monday through Friday
7:30 a.m. to 4 p.m. Saturday, Sunday and holidays

Rex Healthcare Laboratory Outreach
4414 Lake Boone Trail, Raleigh

8 a.m. to 4:30 p.m. Monday through Friday
No weekend hours

Rex Healthcare of Cary
1515 S.W. Cary Parkway, Cary

6 a.m. to 5:30 p.m. Monday through Friday
9 a.m. to 1 p.m. Saturday, Sunday and holidays

Other Tests

Test

Location Performed

Glucose Tolerance Test

All Rex Healthcare Outreach Lab locations

Lactose Tolerance Test

Rex Hospital Campus only

Sweat Chloride Rex Hospital Campus only

   

What Information do I need to bring with me?

  • A completed Order Form or "script" from your doctor
  • Your insurance card and information
  • A photo ID
  • Any papers your doctor tells you to bring

You may want to fill out the Laboratory Outpatient Registration Information Form ahead of time and bring it with you.

How long will it take?

We make every effort to make your visit as quick and painless as possible. Patients are generally served on a first come first served basis. If there are no other patients ahead of you, it will generally only take from 10-15 minutes to complete your paperwork, registration and to collect your blood specimen if indicated.

Be sure to bring your doctor's order and your insurance card(s) with you.

How do I get my Lab Results?

Your lab results are very important to us. All laboratory results are sent to the physician requesting the tests. Regulations do not permit laboratory employees to give results to patients. Please contact your doctor for the results of your tests.

When will my results be ready?

Most routine tests results will be received by your provider the day after the testsare performed. Certain tests may take several days to be completed. If your provider has requested that your tests be evaluated immediately, the results will sent to your doctor's office as soon as they are complete via fax or remote printing

How I get my pathology slides for consult

A patient can have their pathology slides sent out for a second opinion and this can be accomplished in two ways:

  1. The patient can contact their physician and ask for their slides to be sent out for a second opinion. The patient can suggest where to send the slides or ask the physician for a reference. The physician's office will contact the Pathology Dept. at Rex and request that the patient's slides be sent for a second opinion and provide Pathology with the appropriate information. (Preferred Process)
  2. The patient themselves can contact the Pathology Dept. at Rex (784-3072) and request that their slides be sent for a second opinion. It is our preference that the patient provide the necessary information of the institution they desire to receive the pathology slides, however, we can have the pathologist suggest a reference at the request of the patient.

General Information:

  1. In the above scenarios, the patient will be responsible for all cost associated with the consultation from the second institution. Rex will forward current patient billing information if available to the second institution. If the current information is not available, it will be the responsibility of the patient to provide the current billing information.
  2. We request that the patient give us a week to prepare the slide(s), report(s), and letter to be sent to the institution receiving the request for consultation. Many of our older pathology cases are stored off site and require more time to obtain and prepare.
  3. In order to expedite the send out process, the person requesting the second opinion should have all of the following information: patient name at the time of surgery, date of birth, date of surgery, type of surgery, specific information of who to send the request to including address and telephone number, and date needed by.