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Rex Lab Billing

Where is the Rex Healthcare Laboratory Outreach billing office located?

Rex Outreach Laboratory out-sources their Outreach Laboratory billing to PSA, A MED3OOO Company.  For billing inquiries, you may contact PSA's Patient Service Center at 1-877-835-0696 or via email at psabilling@psapath.com. You may also access PSA's Patient Service Center on the web at www.psabilling.com.  Servicia en espanol, por favor llame.  Service in 150 additional languages is available.

What are the billing office's hours of operation?

Monday through Thursday - 8a.m. to 9p.m. EST
Friday - 8a.m. to 8p.m. EST

  • Visit www.psabilling.com at any time to submit payment or provide updated insurance information.

Will they file my insurance?

Rex Healthcare Laboratory Outreach will file your insurance based on the information you supplied to the doctor or the hospital. By providing the most current insurance and credit card information, you can expedite this process. Please allow 4-6 weeks for processing. If you have general questions regarding your account, please call PSA's Patient Service Center at 1-877-835-0696, or visit them on the web at www.psabilling.com.

How do I request an itemized statement?

You may request a copy of your itemized statement by calling PSA's Customer Service Department at 1-877-835-0696.

Can I make payment arrangements on my remaining balance due?

Payments may be made via the Patient Service website at www.psabilling.com, or by calling the Patient Service Department at 1-877-835-0696. Payments may also be made through US Mail using check or money order.

You may work out a payment arrangement with any of the helpful Patient Service Representatives by calling 1-877-835-0696.

Where do I mail payments?

Rex Outreach Laboratory
P.O. Box  222098
Charlotte, NC 28222-2098

Insurance payments may be mailed to the following address:
Rex Outreach Laboratory
P.O. Box  222098
Charlotte, NC 28222-2098

Do you accept credit card payments?

Credit card payments are accepted. To pay with a credit card, please log on to www.psabilling.com or contact our Patient Service Center at 1-877-835-0696.

How can I change my address and other demographic information?

Should you have any changes to your address or request any demographic information changes, please contact Rex Outreach Laboratory at (919) 784-6210. We will ensure that our hospital registration system is updated and we will contact PSA and request that their system is updated as well.