Billing - Pathology (Professional Services)
Where is the Rex Pathology Associates billing office located?
Rex Pathology Associates out-sources their professional Laboratory billing to PSA, LLC-A MED3OOO Company, located in Florence, SC. For billing inquiries, you may contact PSA Customer Service line at 1-800-849-8085.
What are the billing office's hours of operation?
Monday through Thursday - 8a.m. to 9p.m.
Friday - 8a.m. to 8p.m.
Visit www.psabilling.com to submit payment or for additional information.
Will they file my insurance?
As a service to you, Rex Pathology will bill your insurance company based on the information you supplied to the doctor or the hospital. By providing the most current insurance and credit card information, you can expedite this process. Please allow 4-6 weeks for processing. If you have general questions regarding your account, please call PSA (our billing service) Customer Service Department at 1-800-849-8085.
How do I request an itemized statement?
You may request a copy of your itemized statement by calling PSA Customer Service Department at 1-800-849-8085.
Can I make payment arrangements on my balance due?
You may work out a payment arrangement with the Customer Service Technicians by calling 1-800-849-8085.
Where do I mail payments?
Rex Pathology Associates
P.O. Box 100559
Florence, SC 29501
Do you accept credit card payments?
Credit card payments are accepted. To submit a payment, simply visit www.psabilling.com or contact PSA's Patient Service Department at 1-800-849-8085. Visa, MasterCard, Discover and American Express are accepted.
When will I receive a statement?
A summary statement of all charges will be mailed to you after insurance has been filed and response from the insurance company has been received. A monthly statement will be sent to you to only if there is a balance due after your insurance payment or if no insurance information was submitted.
How can I change my address and other demographic information?
Should you have any changes or corrections to your address or any other demographic information, please contact PSA (our billing service) at 1-800-849-8085.
Can I make payments or changes on-line?
Payments and corrections may be made on-line at www.pathologybilling.com. Visa, MasterCard, Discover and American Express are accepted as payment. Changes in demographic information can also be changed on-line at this website.