Support Services

SupportWe understand that battling cancer is a journey. From the moment you’re diagnosed, throughout your treatment and beyond your recovery, you can trust UNC REX Cancer Care to provide you with the emotional and physical support you need. Ask your doctor about these programs to help assist you during your treatment.

Patient Navigation

Patient care navigators offer a variety of services to patients recently diagnosed with cancer or undergoing treatment. These nurses work to ensure the highest quality of care by serving as a compassionate advocate and coordinator of patient care. Learn more about patient care navigators.

Patient care navigators offer a variety of services, including:

  • ServPatient Navigationing as a liaison between patient and provider
  • Serving as an educator to teach patients and families about their cancer and treatment options
  • Serving as a troubleshooter to mitigate any delays or obstacles to patient care
  • Serving as a resource coordinator to direct patients to support groups and services, including referrals to social workers and dietitians

If you need additional information, please contact one of our patient care navigators:

  • Breast Cancer Navigators - 919-784-1056
  • Gastrointestinal Cancer Navigators - 919-784-2186
  • Thoracic Cancer Navigators - 919-784-7138

Social Workers

Our oncology social workers are specially trained to provide cancer patients with the help they need to thrive during treatment. They offer counseling to patients and their families and provide resources to help them through treatment.

Social WorkersThese resources may include:

  • Transportation
  • Home care
  • Respite care
  • Assistance with medication and insurance needs


Not only is maintaining good nutrition is extremely important when beginning cancer treatment, but the nutritional needs of cancer patients differ from those of healthy individuals. UNC REX Cancer Care offers specialists devoted to the nutritional needs of our cancer patients.

Our registered dietitians are board certified specialists in oncology. They conduct complimentary one-on-one general nutrition sessions with patients and provide nutritional management throughout their treatment. These consultations are tailored to meet the needs of each individual and to teach patients how to maintain proper nutrition throughout their cancer treatment.

DigniCap® Scalp Cooling System

Hair loss is a well-documented side effect of many chemotherapy drugs. Chemotherapy induced hair loss can be significantly reduced in many cases. The DigniCap® Scalp Cooling System offers you the possibility to keep all or most of your hair while receiving certain chemotherapy treatments for cancer from solid tumors. This may include breast cancer, ovarian cancer, prostate cancer and other solid tumor cancers.

For more information talk with the clinical staff at your doctor’s office or visit

Financial Counselors

FinancialWe have dedicated financial counselors available to help you determine the best financial plan for your cancer treatment. Our counselors will also help you determine if you qualify for any financial assistance programs.

Learn more about insurance coverage that we accept and other financial services at UNC REX Healthcare.

Cancer Rehabilitation

Patients undergoing cancer treatment often need skilled rehabilitation to help offset health issues resulting from treatment or the cancer itself. Cancer rehabilitation is designed to combat side effects brought on by chemotherapy, radiation, surgery and other cancer treatments.

Cancer rehabilitation includes a skilled evaluation by a licensed physical, occupational or speech therapist. They will assess your range of motion, strength and endurance levels, speech, language and swallowing capabilities. Our therapists will work one-on-one with you to provide extensive education and strategies to help with:

  • Extreme fatigue
  • Lymphedema
  • Decreased strength and range of motion
  • Inability to perform daily activities
  • Chemo brain

Cancer patients are encouraged to join the program at any point during their treatment or recovery. You can contact one of our four Outpatient Rehabilitation clinics to schedule an appointment.

Wellness Programs

Personal Training

REX Wellness Centers offer one-on-one personal training sessions to help cancer patients reach their fitness goals safely and with optimal results.

Healing Touch & WellnessPersonal trainers can help you increase your energy level, improve your eating habits, build muscle strength and improve muscle tone. Our personal trainers will also evaluate your current level of health and fitness, observe and assess your movement patterns and create a customized program to help you reach your goals.

Contact your preferred REX Wellness Center location to inquire about personal training options.

Support Groups

Support groups are an excellent complement to medical care. They provide education and help foster emotions that can positively impact the experience of your cancer treatment and recovery.

Held in small group settings, our support groups explore the challenges and concerns of coping with a cancer diagnosis. We offer support groups for patients, care givers, and family members.

Explore UNC REX Cancer Care Support Groups.

Valet Service

As an added convenience, UNC REX Cancer Care offers patients and family members complimentary valet service during appointments.

ValetThis service is offered at our main cancer center location at UNC REX Hospital in Raleigh. To receive this service, simply drive up to the main entrance of the cancer center and our valet will be happy to assist you.

We also have parking spaces reserved for cancer patients in our main parking lot.

Wheelchairs are available for those who need assistance.

Patient & Family Resource Center and Boutique

The Patient and Family Resource Center offers educational information on diagnosis, treatment, recovery, clinical trials, genetic testing and prevention. Our specially trained volunteers, many of whom are cancer survivors, will help you find the information you need in our free brochures, pamphlets, books, audio materials and visual resources.

Support CenterBoutique

In addition to educational materials, the Resource Center offers a variety of hats, scarves, turbans and wigs. These items are free of charge to UNC REX Cancer Care patients who experience treatment-related hair loss.

The Patient and Family Resource Center and Boutique is available to patients, families and community members. It is located in the main lobby of our cancer center at UNC REX Hospital in Raleigh. The resource center and boutique is available Monday through Thursday by appointment only. For more information or to make an appointment, contact 919-784-1641.

Bras and Prostheses

The Angel Fund helps UNC REX Cancer Care patients who do not have insurance or who have limited insurance to acquire bras and prostheses. This service is made available through a partnership with Dianne’s Selections.

Written notification must be provided prior to selections. For more information or for written notification, contact 919-784-6863.

Cancer Genetics Program

The Cancer Genetics Program provides consultations for individuals who may be at an increased risk of developing cancer.

Family history is often one clue to the possibility of a genetic predisposition to cancer. Other situations may prompt a referral to this clinic, including diagnosis of cancer at a young age, unusual types of cancer or certain tumor characteristics.

The UNC REX Cancer Care genetics team includes two board certified genetic counselors who meet with patients in our Raleigh and Cary locations. This team works with members of other multidisciplinary programs to provide fully integrated care for patients at UNC REX.

All patients seen by our genetics clinic receive a comprehensive risk assessment so that appropriate cancer preventative measures can be implemented when needed.

Individuals interested in genetics testing can call 919-784-3105.

Schedule an Appointment

For more information or to schedule an appointment with UNC REX Cancer Care, call 919-784-3105.

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