Visitor Restrictions

On October 1st, the UNC REX NICU begins cold and flu season restricted visitation.  Premature and sick babies are at a much higher risk for developing serious complications if they get sick with a cold or the flu. Parents may enter the NICU 24 hours a day.  Healthy twin or triplet siblings of the baby are welcome, but a health screen will be done by staff prior to entering the NICU.  Grandparents, with parent’s written permission, are welcome in the NICU.

Neonatal Intensive Care Unit

Coordinated Care for Your Baby

All parents hope that their baby will be born healthy and without complications. In the event that your infant does require more than routine care, you can count on the neonatal specialists in our Level IV, Neonatal Intensive Care Unit.

Our team recognizes the value of empowering families in their most important role as parents. During your baby’s stay in the NICU, you can expect mutual collaboration, close communication, and individualized care and support.

Our commitment to families is further acknowledged by two national achievement awards for “support of the family experience.” In 2014, the REX Special Care Nursery also ranked in the top 10 percent of Special Care Nurseries for parent satisfaction of the quality of care.

Through our multidisciplinary approach to care, neonatal patients also have access to radiologists, community support specialists, physical therapists, nutritionists and social workers.

NICU at Rex HospialNeonatology Services

Each year, our neonatology team cares for 450 to 500 newborns with critical or special care needs that are diagnosed during pregnancy or discovered upon delivery.

Our neonatology services include:

  • Pre-birth consultations for high-risk pregnancies with neonatologists
  • Neonatologist attendance at high-risk deliveries
  • 24/7 specialized neonatal inpatient care by neonatologists, nurse practitioners, neonatal nurses and respiratory therapists
  • Ongoing care for babies in the NICU
  • Newborn hearing screenings
  • Well baby exams
  • Coordination with primary pediatricians, specialists, case managers, and community support services
  • Family Advisors (consisting of former NICU parents) that provide support to families with a baby in the NICU
  • Immediate medical care by a specialist (Neonatologist or Neonatal Nurse Practitioner) when they are needed

Neonatology services are available on-site 24 hours a day, allowing parents to take comfort in the fact that their children are receiving around-the-clock care.

UNC REX NICU Cuddlers Program

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Volunteer Services

If you would like to learn more about our cuddler program or to volunteer with UNC REX, please visit the Volunteer Services page.

Labor & Delivery Registration

Delivering at REX Women's Center? Pre-register online.

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