COVID-19 Updates

*Vaccine availability and appointments* | Visitor and mask policies | Additional COVID-19 resources.

Please be aware that mask-wearing is required at all UNC Health facilities.

Accepted Insurance Plans

Public Federal Exchange Plans

  • Cigna Connect
  • Blue Value

Medicare Advantage Plans

In Wake County, UNC Health Care partners with Alignment Healthcare to offer three plans:

  • FirstMedicare Direct Preferred Plus HMO- H6306-006
  • FirstMedicare Direct Smart HMO- H6303-005
  • Humana Gold Plus HMO- H1036-223

Throughout North Carolina (including Wake County), UNC Health Care partners with the following plans:

  • Aetna
  • BCBS of NC
  • CIGNA Healthcare of NC
  • Humana
  • UnitedHealthcare

Learn more at


  • Part A
  • Part B
  • Part D

Learn more at


NC Medicaid serves low-income parents, children, seniors and people with disabilities.

Learn more at

Private Insurance Plans


  • *Duke Basic Not Accepted*
  • *Duke Select Not Accepted*
  • Aetna Whole Health *Tier 2*
  • Aetna Medicare
  • Coventry
  • Wellpath
  • Aetna Choice
  • First Health
  • Meritain Health


  • *Blue Local Not Accepted*
  • Blue Value
  • State Health Plan
  • BlueCard
  • Blue Medicare
  • Blue Options
  • Blue Advantage
  • Blue Select
  • Blue Care
  • Blue Choice
  • BCBS OOS Plan

Carolina Behavioral Health Alliance, LLC (Physician Only)

CIGNA HealthCare of NC

  • Cigna Connect
  • Behavioral Health
  • Great West Healthcare
  • Coresource
  • CT Gen Choice
  • Lifesource

Community Eye Care

First CarolinaCare, Inc.


  • Choice Care Network
  • Gold PPO
  • Care Plan Indemnity
  • Alignment
  • Medicare Supplement Plan


  • ACS Benefit Services
  • Piedmont Admin
  • PPO
  • Ultra
  • NC Carolina Health Insurance Risk Pool

Piedmont Health Coalition

Piedmont Health SeniorCare (PACE)



  • Behavioral Health
  • Medicare
  • Optum
  • OneNet PPO
  • UMR
  • Oxford health plan
  • Definity Health
  • Golden Rule

Updated May 12, 2019

This list is current as of the date published, but may not include all plans, and agreements in the list may not cover all services for all locations. Please ask your provider to check with your plan and provide you with coverage details specific to your situation.

Who can I call with questions about bills or insurance coverage?

You can always call your insurance carrier about insurance coverage questions. You can also call us at 800-594-8624 for questions about your UNC REX Healthcare bills or insurance coverage for those bills. Learn more at our Understanding your Bill page.

Contact Us

Call us at 800-594-8624 for questions about your UNC REX Healthcare bills or insurance coverage for those bills.

Call us at 919-784-3382 for an estimate of how much your bill may cost.

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