Urgent Care Wait Times

UNC Urgent Care (formerly REX Express Care) offers an online reservation system allowing you to wait where you feel most comfortable. Choose a convenient time online and we’ll reserve your spot at any of our Urgent Care locations listed below. We will send you a text message reminder before your reserved spot.

Wait times are estimates of the amount of time you may wait between registering at the front desk and being seen by a nurse to start your care.

*Please note: Patients are seen based on severity of condition, not based on arrival or reservation time.

Not sure whether to go to UNC Urgent Care or the Emergency Department? Learn where to seek treatment depending on your condition.

Hours of Operation:

Our UNC Urgent Care (formerly REX Express Care) locations are open seven days a week from 8:00 AM - 8:00 PM. We will be open on holidays from 8:00 AM- 4:00 PM.

Closed Christmas day.

COVID-19 Testing

UNC Urgent Care now has COVID-19 diagnostic testing available. Testing requires a provider evaluation and generally is appropriate for individuals who are experiencing COVID-19 symptoms. Our providers will determine if COVID testing is right for you. The COVID-19 diagnostic test checks for a current infection by detecting the genetic material of the virus in respiratory secretions. Your COVID test will be processed at the hospital lab, and will take 48- 72 hours to get results. Separate billing applies.

If you are experiencing COVID-19 symptoms you can visit one of our 9 UNC Urgent Care locations.

*At this time, UNC Urgent Care does not offer COVID-19 rapid testing or antibody testing (which indicates whether the patient has been infected in the past).*