Urgent Care Wait Times | UNC Urgent Care
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COVID-19: Vaccine information, visitor restrictions, and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

Urgent Care Wait Times

UNC Urgent Care (formerly REX Express Care) offers an online reservation system allowing you to wait where you feel most comfortable. Choose a convenient time online and we’ll reserve your spot at any of our Urgent Care locations listed below. We will send you a text message reminder before your reserved spot.

Wait times are estimates of the amount of time you may wait between registering at the front desk and being seen by a nurse to start your care.

*Please note: Patients are seen based on severity of condition, not based on arrival or reservation time.

Not sure whether to go to UNC Urgent Care or the Emergency Department? Learn where to seek treatment depending on your condition.

Hours of Operation:

Our UNC Urgent Care (formerly REX Express Care) locations are open seven days a week from 8:00 AM - 8:00 PM. We will be open on holidays from 8:00 AM- 4:00 PM.

Closed Christmas day.

COVID-19 Testing

Now Offering Rapid COVID-19 Testing

UNC Urgent Care now has COVID-19 diagnostic testing available, including rapid testing. Testing requires a provider evaluation and generally is appropriate for individuals who are experiencing COVID-19 symptoms. Our providers will determine if COVID testing is right for you. The COVID-19 diagnostic tests check for a current infection by detecting the genetic material of the virus in respiratory secretions. Separate billing applies.

If you are experiencing COVID-19 symptoms you can visit one of our Wake County UNC Urgent Care locations.

*At this time, UNC Urgent Care does not offer COVID-19 antibody testing (which indicates whether the patient has been infected in the past).*

COVID-19 Vaccine

UNC Health Urgent Care locations are *not* offering vaccinations at this time.

Currently the following groups are eligible to receive a COVID-19 vaccine:

  • Health care workers with in-person patient contact
  • Long-term care staff and residents
  • Anyone 65 years or older, regardless of health status or living situation
  • An employee of a child care or pre-K to grade 12 school

If you are  currently eligible, you must schedule an appointment to receive a vaccine using online scheduling. More information is available on www.yourshot.org, or by calling (984) 215-5485.

The North Carolina Department of Health and Human Services has a searchable list of vaccine sites across the state on its website, covid19.ncdhhs.gov/findyourspot.

To learn more, you can also call 1-877-490-6642.

Call 911

In the event of an emergency, call 911 immediately.

24-Hour Virtual Urgent Care Visits

Request a UNC Urgent Care 24/7 virtual care visit when you or your family needs convenient, affordable medical care and our primary or urgent care locations are closed. You’ll find timely treatment for common childhood and adult illnesses to help you feel better—anywhere, anytime. Learn more about virtual urgent care.

Our Safe Promise, What to Expect at UNC Urgent Care

What to Expect at Your Visit - UNC Health Safe Promise

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